The Fine Art of the Big Talk: How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work
During the course of your day, you probably had many discussions with people—two, five, ten, fifty. We might label these discussions “conversations,” but in the end, what did you really talk about? The truth is that most of us go weeks without having meaningful conversations, or big talks, with anyone. But this big talk is talk that helps us achieve our conversational goals. When we engage in big talk, we are trying to inform or teach, share feedback or an opinion, gain feedback, learn something, ask for something, or motivate or persuade someone to think or do something. Here, Debra Fine teaches readers how to:
- Actively identify and tailor communications to a specific audience
- Identify potential sources of conflict, and demonstrate a willingness to explore all options.
- Recognize how timing plays a critical role in all of your personal and professional communications, from asking for a raise to talking about feelings.
- Learn how to conquer fear and inertia in order to communicate wants and needs as early as possible.
And much more!
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